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The first 68 inch Altura ceiling fan, purchased at Home Depot, did not function at all. It was electrically dead. I got a second fan from Home Depot. It was completely installed and has thus far, functioned fine. The functioning ceiling fan did not have an installation...
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#501221
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Do not purchase from Home Decorators Collection! They do not make anything they sell; they act as the middle man between the vendor and customer. They offer no information on tracking your package. I have placed two orders with HDC and had to call multiple times to...
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Anonymous
azshopper

I didn't have the same experience. I did notice that some producs on their site weren't made directly by them but that's true of most stores. Overall I have been good with my...

#451497
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I should have known from the first that this was going to be a bad experience. I walked into their Alpharetta, GA store in April and was ignored for the entire time I was there. This was a Friday afternoon--they were not even remotely busy enough to justify ignoring...
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Anonymous
Anonymous

Get over it! You're basically getting all your cheap furniture for free now...& you sound like the kinda annoying customer who nitpicks every little thing to get their "en...

Anonymous
cah925

Within half hour of submitting this to this website and mailing it to the corp execs at Home Depot (the owners of Home Decorators) I received calls from two different people a...

#316980
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I recently got the short end of the stick after experiencing some of the worst customer service I have ever received in my life. They don't care at all about their customers, it's about their bottom line and making it easier for themselves, and hoping that you're...
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#237091
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This is by far the worse experience with any company online I have ever had in my life. I ordered computer furniture on March 29th and received everything by April 7th. There were missing parts and two parts were damaged. I requested the replacement parts on April...
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Anonymous
Cindy

I am sooooooooo mad right now I don\'t think I\'d better comment. Just KNOW WITHOUT A DOUBT it will be EXTREMELY DIFFICULT to get something replaced if damaged in shipping. :...

#234422
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I ordered a complete set of office furniture from Home Decorators which totaled over $2,000. I ordered all pieces in the same color. It took three months to receive the entire order. The first four pieces which I received were fine. The last two pieces (desk, bookcase)...
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harrisleonard36
harrisleonard36

Company like this shouldn't exist, they are just waste of time and money. Fine Furniture Toronto

Anonymous
best home decor

You guys are doing awesome. Keep up the best work.

#207902
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I purchased dining room chairs for my home not to long ago. After 3 months of barely using them the fabric started to tear and the foam was exposed. After contacting them about the garbage product they indicated there was nothing they can do becuase you only have a...
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Anonymous
Angela

I purchased a vanity chair from them. The chair fabric singed badly and my hair straightener was over 5 inches from it. Thank goodness it did not catch fire. Contacted custome...

#170825
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I recently purchase a entryway bench for storing shoes and had a cushion for sitting while you were putting your shoes on. I hope you know what I mean. This bench was not cheap, but cheaply made. Made in China of course. I ordered a particular color/stained finish. It...
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#145515
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I had one good experience with this online company and so ordered a second product. They sent it to a completely wrong address and then claimed that b/c I had 'placed the order online' they were not responsible for pickup. Since this is a furniture item, it is...
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#110468
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