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Contact Home Decorators Collection Customer Service

How to Reach a Person at Home Decorators Collection

Verified Contact Information

Toll-Free Number:

  • 1-800-466-3337
Call customer service
Send Message

Customer Service:

  • 1-800-986-3460

Jobs/ Career:

  • 1-866-698-4347

Media:

  • 1-770-384-4646

Technical Support:

  • 1-800-430-3376

Home Decorators Collection Emails:

Customer Service
Legal
Privacy Inquiries
Media

Home Decorators Collection Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Home Decorators Collection Phone Number
1 (800) 466-3337
Average Hold Time
00:01:30
Average Calls duration
5 minutes
Most Popular Home Decorators Collection Email Address
customercare@homedepot.com
Home Decorators Collection Live Agent Availability
14% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Home Decorators Collection?

Most Popular Number:

(800) 466-3337
Total calls: 426 Issues resolved: 11 Last call: Dec 8, 2025

The Home Decorators Collection phone number is 1-800-HOME-DEPOT(1-800-466-3337). Calling the company by phone is the quickest way to address your issue. If you have an urgent question, you can also contact the customer care team via live chat. Alternatively, you have the possibility to contact the company by email.

Home Decorators Collection customer service team can be contacted by phone, live chat or by email. While there is no special Home Decorators Collection email address for general support, you can send an email via the company’s website. To do that, you need to scroll down the page and click the “Help and FAQs” button. After that, you need to scroll down to the “In-Store Purchase Support” section. It has contact details and a link to the “Contact Us” form. To proceed, you must provide your full name, email, phone number, and a detailed description of your issue. Once you submit your inquiry, it will be sent to the Home Decorators Collection Customer care team.

Home Decorators Collection headquarters is located in Atlanta. The full Home Decorators Collection address is 2455 Paces Ferry Rd, Atlanta, GA 30339, US. As the company merged with Home Depot in 2017, it has its products in Home Depot stores. To check out the full list of locations, please click the “About Us” button at the bottom of the page. After that, you need to click the “Stores” button in the upper right corner of the page.

Home Decorators Collection website provides several options to contact its customer support team including live chat, “Contact Us” form, and “Feedback”. If you have an issue that needs to be addressed as quickly as possible, you can contact the company via live chat. If you want to share your store, associate or website feedback, you can use the “Feedback” form.

PissedConsumer Club

Contact Information

Home Decorators Collection Website:

Home Decorators Collection Help Center:

Corporate Office Address:

The Home Depot, Inc.
2455 Paces Ferry Rd
Atlanta, Georgia 30339
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00AM - 8:00PM

Saturday: 9:00AM - 6:00PM

Sunday: 12:00PM - 6:00PM

More contact details

Fax:

+1-877-959-9768

Summary of Home Decorators Collection Customer Service Calls

626 TOTAL
CALLS
05:02 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Decorators Collection?

Product/ Service Question:

  • “Interested in buying an artificial Christmas Tree”
  • “Damage to sink”
  • “Ashby Park 44 inch fan blade broke, looking for a replacement”

Return/ Replace Question:

  • “Replacement globe for a ceiling fan”
  • “Need replacement parts”
  • “Led replacement for ceiling fan”

Request for Information Question:

  • “Information not received.”
  • “Inquiring about a custom order side splash for sink already purchased and installed”
  • “Looking for a 3 inch crystal model 30687-hbc I broke one i speak french only”

Shipping and Delivery Question:

  • “Missing parts from fan”
  • “Missing part”
  • “Missing parts, chain to hang light”

Website/ Application Question:

  • “New ceiling fan (professionally installed) randomly switches on, ied light and fan.”
  • “Ceiling fan installation”

Staff Question:

  • “Customer service”

Payments and Charges Question:

  • “Need receipt”

Activation/ Cancellation Question:

  • “I order one of your products through Home Depot and it was cancelled stating cannot meet shipping date.”

Cards Question:

  • “Someone has used my bank card to purchase something from your business and I need to talk to somebody”

Other Question:

  • “One year old Christmas tree light strip out.”
  • “Missing screws”
  • “Trying to order”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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