Home Decorators Collection Phone Numbers and Emails

Toll-Free Number:

  • (800) 986-3460
Send Message

Customer Service:

  • (800) 466-3337

Jobs/ Career:

  • (866) 698-4347

Media:

  • (770) 384-4646

Technical Support:

  • (800) 430-3376

Home Decorators Collection Emails:

Customer Service
Legal
Privacy Inquiries
Media
Is this your business?
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Contact Information

Home Decorators Collection Website:

Home Decorators Collection Help Center:

Corporate Office Address:

The Home Depot, Inc.
2455 Paces Ferry Rd
Atlanta, Georgia 30339
United States

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00AM - 8:00PM

Saturday: 9:00AM - 6:00PM

Sunday: 12:00PM - 6:00PM

More contact details

Fax:

+1-877-959-9768

Home Decorators Collection Rating Based on 86 Reviews

Rating details

2.5
more details
Value for money
Product or Service Quality
Style and Design
Reliability

Rating stats

Rating trend

How Good is Home Decorators Collection's Customer Service?

Nona Ncz
Nona Ncz
Feels Satisfied | Nov 21, 2023

They were very cordial. They took care of the problem immediately. I was very impressed and grateful!

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Warner Sst
Warner Sst
Feels Satisfied | May 08, 2023

It was very pleasant and she was really good help

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Latravia Xld
Latravia Xld
Feels Satisfied | Apr 07, 2023

My problem was solved!! I'm EXTREMELY HAPPY!

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Renia Qyb
Renia Qyb
Feels Disappointed | Mar 12, 2023

Waiting…

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Coumba Lgg
Coumba Lgg
Feels Disappointed | Dec 21, 2022

I would feel better summarizing after I get my refund check.

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Summary of Home Decorators Collection Customer Service Calls

546 TOTAL
CALLS
08:49 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Home Decorators Collection?

Product/ Service Question:

  • “Broken LED in fan light”
  • “Fan not working”
  • “Tree just purchased doesn't work”

Return/ Replace Question:

  • “Replacement light cover for Home Decorators Collection Kensgrove 72 in. LED”
  • “Replacement remote for fan”
  • “Return”

Request for Information Question:

  • “Help with tree”
  • “Question about a product”
  • “Question on flooring availability.”

Shipping and Delivery Question:

  • “Delivery”
  • “Find a size for outdoor light”
  • “Vheck delivery”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “I order one of your products through Home Depot and it was cancelled stating cannot meet shipping date.”

Cards Question:

  • “Someone has used my bank card to purchase something from your business and I need to talk to somebody”

Other Question:

  • “Need new remote”
  • “Failed ceiling fan”
  • “Ceiling fan issue”

About

Related Companies

Home Depot, Glacier Bay Products, TrafficMaster Flooring, Everbilt, Home Depot Canada

Summary

Home Decorators Collection is one of the largest companies providing elements of home decor in the United States. The company's catalog offers a huge variety of furniture, interior accessories, carpets and rugs, and blinds. The first catalogue appeared in 1991 and had only 56 pages. Since then the company has grown greatly, and modern catalogue includes thousands of items from various brands. Home Decorators Collection has online store, five retail stores all over the country. The company offers furniture and accessories for any room in a house. Wide choice of categories makes the process of choosing easy and quick.

Home Decorators Collection reviews and complaints

Home Decorators Collection is ranked 197 out of 2197 in Furniture and Decor category

Area Served

Worldwide, USA

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