Contact Home Decorators Collection Customer Service
Home Decorators Collection Phone Numbers and Emails
Toll-Free Number:
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(800) 466-3337
Customer Service:
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(800) 986-3460
Jobs/ Career:
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(866) 698-4347
Media:
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(770) 384-4646
Home Decorators Collection Emails:
Home Decorators Collection Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Decorators Collection Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Decorators Collection is 8004663337. 67% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Home Decorators Collection may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Home Decorators Collection Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Home Decorators Collection is 8004663337. 67% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Home Decorators Collection may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Home Decorators Collection mainly because of product/ service, return/ replace and request for information.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Home Decorators Collection is customercare@homedepot.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Home Decorators Collection Website:
Home Decorators Collection Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00AM - 8:00PM
Saturday: 9:00AM - 6:00PM
Sunday: 12:00PM - 6:00PM
Fax:
How Good is Home Decorators Collection's Customer Service?
Summary of Home Decorators Collection Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Home Decorators Collection?
Product/ Service Question:
- “Fan not working properly”
- “Fan does not work properly”
- “Broken vanity”
Return/ Replace Question:
- “I need a replacement adapter”
- “Replacement of a light”
- “Replace broken counter top on vanity”
Request for Information Question:
- “Inquiring about a custom order side splash for sink already purchased and installed”
- “Looking for a 3 inch crystal model 30687-hbc I broke one i speak french only”
- “Inventory question”
Shipping and Delivery Question:
- “Missing part”
- “Missing parts, chain to hang light”
- “Missing parts of the fan”
Website/ Application Question:
- “New ceiling fan (professionally installed) randomly switches on, ied light and fan.”
- “Ceiling fan installation”
Staff Question:
- “Customer service”
Payments and Charges Question:
- “Need receipt”
Activation/ Cancellation Question:
- “I order one of your products through Home Depot and it was cancelled stating cannot meet shipping date.”
Cards Question:
- “Someone has used my bank card to purchase something from your business and I need to talk to somebody”
Other Question:
- “Scratch in the mirror”
- “Issue with flooring”
- “Issue with vanity”
Compare Home Decorators Collection Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.