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Updated by user Aug 09, 2018

UPDATE: With Pissed Customer's help, plus numerous telephone calls on my part that continued for several months, the defective ceiling fan that is still hanging in my kitchen ceiling, has finally been refunded by Home Depot (just got the refund check this week.) But the ceiling fan cost $250 to install! Still working on that loss now.

But thanks Pissed Customer for your help. At least Home Depot gave me a refund for the defective fan.

I also like the recommendation from Pissed Customer about other places that I can go to buy another ceiling fan. But until then, because of the cost to INSTALL the ceiling fan, I still have lost money on this deal.

Original review posted by user Jul 10, 2018

I just purchased a home and am trying to make repairs and fix it.

In the kitchen, I needed a ceiling fan with a light and made the mistake of purchasing a red HOME DECORATORS COLLECTION WINDWARD IV 52-INCH CEILING FAN.

After purchasing the ceiling fan, I then had to pay an electrician $250 to install the ceiling fan.

This fan comes in several colors, but the one I purchased was red, to match my kitchen.

The fan worked and the light worked, but four months later, everything stoped working instantly and completely for no reason at all.

I looked at the paperwork in the box and found the USER GUIDE where they listed the HOME DEPOT number 1-80*-986-****, since I purchased this item at Home Depot's online store.

After reading about how the ceiling fan stops working because many customers who have purchased the ceiling fans insist that they have bad motors, I spoke to RAMESHA, who then explained to me what I know know -- the motor doesn't work.

The ceiling fan was only installed for four months and now the motor doesn't work????

Ramesha said she can ship me a new motor and install the motor myself, as if I am an electrician and know how to install motors and won't get electrocuted. But that let me know that Home Depot is aware of the problem, they just want the customer to deal with it and accept any losses.

Again, according to many people who also posted reviews when they purchased one the the ceiling fans, the motors often quickly malfunction or stop working completely.

HOME DEPOT KNOWS THIS!

Still Home Depot wouldn't accept responsibility for the MADE IN CHINA product they continue to sell and market as GOOD.

I just spoke to Home Depot again yesterday and spoke with someone called "Santiago" who is a "resolution expediter" and he suggested that I have the fan removed (that would cost me another $250), bring it in to the store and get a refund and purchase a new one and he would give me 25 percent off.

I told him I am in retail and if a fan costs $200, Home Depot probably paid only $40+ $50 for it, so that would mean that Home Depot is still making money off me and my problem while I am losing money because of their defective product.

Home Depot doesn't seem to care that this line of product is getting very negative on-line reviews -- a product they are continuing to sell.

MADE IN CHINA, these fans are cute and most are not that incredibly expensive, but if you hire an electrician and pay them $250 to install it and the thing is defective and the motor doesn't work, or soon quits working, you have a very expensive problem that Home Depot does not want to address.

I have spent a lot of money with Home Depot over the years, but I will be very reluctant to buy any electric item from them in the future, and never will I purchase anything made by HOME DECORATIONS COLLECTION again.

Reason of review: Bad quality.

Monetary Loss: $450.

Preferred solution: I want another ceiling fan but not one made by HOME DECORATIONS and I want it installed, since I had to pay for everything the first time and the ceiling fan's motor was defective, which Home Depot already knows about..

Home Decorators Collection Cons: How the fan is crap.

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