Home Decorators Collection
Home Decorators Collection Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Decorators Collection has 2.4 star rating based on 88 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Home Decorators Collection to a friend or colleague.
- Rating Distribution
Pros: Looks good, Beautiful sleek modern look, Design.
Cons: Customer support, How the fan is crap, Bad quality led light.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Home Decorators Collection has 2.4 star rating based on 88 customer reviews. Consumers are mostly dissatisfied.
50% of users would likely recommend Home Decorators Collection to a friend or colleague.
- Rating Distribution
Pros: Looks good, Beautiful sleek modern look, Design.
Cons: Customer support, How the fan is crap, Bad quality led light.Recent recommendations regarding this business are as follows: "Ask for batteries they are not normal batteries", "you shouldn't have to return the whole fan when you know the receiver is the cause of the problem", "Buy a better fan", "Do not buy Home Decorators Collection ceiling fans from Home Depot.", "buy this item".
Most users want Home Decorators Collection to offer a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Reliability and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Home Decorators Collection Reviews
"Offering : cane.end table"
Dear Sir / Madam , Please, do you import ? We produce CANE END TABLE. Perhaps you interrsted in purchase our prosuds. a Please, do not hesitate to contact us...
"Junk and poor customer service"
Dangerous fan with poor customer service. Broken fan blades aren't warrantied or available as a part, no i terest in the possibility of serious injury. The...
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Verified Reviewer |
Morton Grove, Illinois
Warranty
I purchased some laminated floor at Home Depot. It was supposed to be water proof and it is so damaged that my home looks horrible
It is breaking apart and lifting.
The floor was installed in 2021
Kintnersville, Pennsylvania
Junk and poor customer service
Dangerous fan with poor customer service. Broken fan blades aren't warrantied or available as a part, no i terest in the possibility of serious injury.
The warranty the motor for life but not the $12 blades. There offered solution was to just go buy a new fan
Pont-Rouge, Quebec
Looking for a 3 inch crystal model 30687-hbc I broke one i speak french only
Reason for your review
looking for a 3 inch crystal model 30687-hbc I broke one is it possible to get it individually. model
30687-HBC i speak french only
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This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dubai, Dubai
Resolved: Missing parts.
Company fixed the issue and I have been provided with apology. Had to call the dedicated customer service phone number and the agent was efficient.
Hello, we received model numbers: 107934****3568, 107934****3537, 107934****3117, and they are all missing the end caps, can you please send them to me.
- Price
- Function
- Style
- Marginal quality
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Jakarta, Jakarta
Resolved: Lost remote for dual fan light
Company fixed the issue and I have been provided with apology.
Send batteries when they send the remote's model #100102****054, internet #20717****. Home Decor Collections seem to be different from Home Depot.
User's recommendation: Ask for batteries they are not normal batteries
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMewry 52" fan receiver failures
i purchased four mewry 52" fans with light and two of them quickly showed a receiver failure.
i went back to home depot and they said i had remove and return the whole fan.
instead i purchased two receivers from home depot and now both receivers are failing by losing the high speed.
i now have to replace them again.
there is something seriously wrong with these receivers all made in china..
Preferred solution: Full refund
User's recommendation: you shouldn't have to return the whole fan when you know the receiver is the cause of the problem
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchased 8 Home Decorators Ceiling Fans - Remotes are junk
The remotes do not last on these ceiling fans...I am sick and tired of paying out the nose to purchase new ones. Out of 8 total fans i have replaced 3 remotes already...They are pricey and should last more than 3 months!!!
- Quiet and efficient
- Remote controls dont last
Preferred solution: at least one replaced remote control!!!
User's recommendation: Buy a better fan
Navarre, Florida
Missing ball hanger and downrod assembly from the box
My wife purchased a home decorators collection fan and light kit on clearance from Home Depot. Unfortunately, it took me a few months to get around to installing the ceiling fan in our house.
When I opened the box, I discovered that it was missing a ball hanger and downrod assembly critical for the installation of the fan. When I called customer support they informed me that since it was past 90 days, they will not provide me another ball hanger and downrod assembly. Now I have to go purchase one at Home Depot in order to install the ceiling fan.
I am sure the $10 Home Depot is saving is sure worth the hassle I have to go through to replace the part. This latest incident is just one of several that have occured over the past few years that will keep me from shopping at Home Depot any more.
- Incomplete product packaging
- Poor customer service
Preferred solution: Replacement ball hanger and downrod assembly
User's recommendation: Do not buy Home Decorators Collection ceiling fans from Home Depot.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGlass on chandelier broke
We need to replace one 3-4 hanging glass pieces from mini pendant chandelier model #30685 item #1002 35* ***
The glass piece fell off while installing light. The pieces are not clamped onto light.
They fell off while in box. Future designs should close for more security.
Need to replace to complete the installation please?
- Home depot availability
- This light had a lot of non-clamped pieces
Preferred solution: Replacement glass 3”-4” piece. See photo
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVinyl plank flooring
I spend over $5,000 to buy your pelican gray home decorators collection plank flooring to put throughout my enture house during our remodel. We have the master bedroom and bathroom left to finish and we have been holding off trying to figure out what we should do.
The flooring we have already put down in each room started showing deep scratches within a few days of laying it down. There are a few places where the planks have actually creased for no reason because it was laid over a completely flat concrete floor. We had planned on tiling the floors for durability but changed our minds to use this flooring due to its durability, waterproof and ease of installation. We are now completely regretting our decision and tearing it back out will not only be extremely time consuming but expensive.
I would like to know what kind of warranty there is or is there any assistance for this problem. We have so many scratches in the floor and we dont even know how they got there. It seems as if someone even walks on the floor or sweeps and mops it we get new scratches. We now have it laid in the laundry room, kitchen, living room, 3 bedrooms, 2 hallways and 2 bathrooms, with 2 rooms to go.
And several boxes left. We are so upset as we are remodeling the entire house and the floors now look terrible and they have only been installed about 8 months.
- Durability is terrible
Preferred solution: Full refund
User's recommendation: Do not buy their vinyl plank flooring it is terrible and scratches appear out of nowhere and terrible to keep clean I am a slave to my floors
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOffering : cane.end table
Dear Sir / Madam ,
Please, do you import ?
We produce CANE END TABLE.
Perhaps you interrsted in purchase our prosuds. a
Please, do not hesitate to contact us for further info.
Thanks
Best Regards
Iwan Gunawan
(Sales Manager)
PT.
SCN - RATTAN STORE
Cane End Table Manufacturer
Jl.
Moh. Ramdhan - Blok Kramat Gading ,Bakung Kidul - Jamblang, Cirebon 45155, West Java - Indonesia Phone : +628579****320
Preferred solution: a
User's recommendation: buy this item
Resolved: Defect product
Company fixed the issue and I have been provided with apology.
Just purchase celin fan from home depot...i installed today...everthing seems to be working ok...but...it just slow down by it self after about 10 min...planing to return it tomorrow but it is very annoyng have to take it down and installed another one again.
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Wilmington, Delaware
Defective Draw - Vanity
Hello,
For the record I am not 'pissed' just looking to rectify the situation.
My new vanity has been installed and there is a very noticeable space for the draw. Almost as though the hinge on the one side was placed lower than the other.
I took a picture of it and I have my invoice available as well.
- Defective
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Mexico, Missouri
Faulty Ceiling Fans
I bought two of the same Home Decorators Collection ceiling fans at Home Depot back in about July of 2022. On one of them only one lightbulb lights up to full capacity and the other two are very dim.
Ive tried messing with the lighting level, but nothing changes. On the one in my bedroom, it used to work perfectly, but all of a sudden, the fan has stopped spinning, and instead the actual glass fixture spins. Its very scary. Also, just today, the lights on my ceiling fan have stopped working completely.
They just wont turn on. How can this be corrected?
The number on the box is 1005 83* ***. I understand that these products are now unable to be returned by store policy, but I bought these expecting them to last years, not a few months.
Preferred solution: Full refund
User's recommendation: Do NOT purchase their ceiling fans!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Loris, South Carolina
I need 4 more cases of Memphis Light Oak Laminate Flooring to finish my project?
I had enough of the Memphis Light Oak Laminate Flooring to finish my living room. I have 6 boxes left and would like to now tackle my bedroom.
Do you have more.
I love the product. However I couldn't find anymore at Home Depot.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bowmanville, Ontario
Ceiling fan
Poor brightness.
Dumb remote buttons.
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User's recommendation: Buyer should buy intelligent product.
About
, , , ,
Home Decorators Collection is one of the largest companies providing elements of home decor in the United States. The company's catalog offers a huge variety of furniture, interior accessories, carpets and rugs, and blinds. The first catalogue appeared in 1991 and had only 56 pages. Since then the company has grown greatly, and modern catalogue includes thousands of items from various brands. Home Decorators Collection has online store, five retail stores all over the country. The company offers furniture and accessories for any room in a house. Wide choice of categories makes the process of choosing easy and quick.
Home Decorators Collection is ranked 246 out of 3351 in Furniture and Decor category
Worldwide, USA
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